AHVC
Stationary
Hospital
757 Pulaski Highway, Suite 6
Bear
,
DE
19701
302-326-1400
|
Giving
you a safe and convenient way to a
healthy and happy pet.
|
 Animal
Haven
Veterinary
Center
can provide complete care to your pet in our stationary facility or in our
mobile medical unit.
|
For Appointments
Call 302-326-1400
Our
office will be open Monday thru Friday from 8 AM until 8 PM and on Saturdays
from 8 AM until 12 PM. We see patients by appointment so, please call our
office to schedule an appointment for your pet’s visit with us. Animal
Haven Veterinary Center has appointments at our stationary facility, as well
as house calls available.
In
the event that you have an emergency with your pet during regular office
hours, you should always try to contact our office first as we will likely be
able to accommodate you to see your pet and may be able to provide some
assistance to you over the phone to help you and your pet immediately and
during transport to our office.
We
will always try to make appointments with a specific doctor if you prefer.
There may be times when that doctor’s schedule is full or not in the office
on the day you prefer. You may choose to wait for an appointment with
your preferred doctor or you are free to see another doctor. You will
need to let the receptionist know if you request an appointment with a
specific doctor.
Please
always have your pet confined with either a leash or carrier. In order
to maximize your visit with us during any home visit, please have your pets
ready by having them leashed, crated, or confined to a bathroom where they
will not be able to hide behind or under furniture. It is much
less stressful for your pet if we can complete the house call without having
to chase after them.
If
you cannot keep a scheduled appointment, please notify us 24 hours in advance
if at all possible. This will allow us to schedule another patient that
needs our care. We realize that unexpected circumstances in your life
can come up and 24-hour notice is not always possible. Please still give
us a call to let us know you won’t be able to keep your appointment so that
we can see a last-minute emergency or sick patient. If you do not call
to cancel an appointment, a $75.00 “No-Show” fee will be applied to your
account and will be required to be paid in full prior to scheduling another
appointment.
Animal
Haven
Veterinary
Center
Policies:
Payments
can be made using cash, personal checks, or credit card (Visa, Master Card or
Care Credit). Payment is expected upon completion of services as we have
a no-billing policy. Estimates are issued gladly upon request.
Should
your pet require prescription foods or a prescription refill, please call us
when you are running low in supply so that we can be sure to have it in-stock
for you and get it prepared for delivery or pick-up.
